What families say
Reviews & Testimonials in Baldock, Hertfordshire
The truest measure of our care is how our residents and their families feel. We are incredibly proud of the relationships we build and the feedback we receive from those who trust us with their loved ones.
Featured Testimonial
"On arrival he was frail, extremely confused and immobile… The staff and management have been wonderful. He is now walking with an aid, is coherent and looks really well. Staff have gone out of their way to help with his rehabilitation."
"I was so impressed by all aspects of my care, but mostly by the wonderful atmosphere created by the warmth of all the staff. I am now feeling completely at home."
Ann R • Resident
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What families tell us
Genuine reviews from residents and families, published on carehome.co.uk.
"Definitely the best thing I have done placing him in Burleigh House… because of their kindness and dedication to the needs of all residents in their care. The staff and management are wonderful."
J P • Wife of Resident
"My aunt was always treated with dignity, respect and care through all her stages of dementia… The family could not have wished for a better home for our dear aunt to live the last years of her life."
Alan M • Nephew of Resident
"We receive regular updates on activities, medical reviews and doctor visits, focussed on well-being. The staff genuinely ask how families are doing. They provide a transparent, five-star service to all."
Fiona P • Daughter of Resident
"He looks forward to the fortnightly live music entertainment on Fridays and has never eaten so well, so compliments to the chef too."
Holly B • Daughter-in-law of Resident
"My mother-in-law is an Indian lady and she speaks limited English, and staff do understand her when she is asking for things… The care she's getting is amazing. The food is good as they are providing her with Indian food."
J R • Daughter-in-law of Resident
"They treated my dad with so much love and respect right up to the very end. My mum also has dementia now and is happily living there so we never worry about her care."
Sue H • Daughter of Resident
"We were made to feel at ease at what was a very emotional time and the change from her going into care was seamless. Every member of staff is a credit to this place."
Ricky S • Son of Resident
"I really like it, that we can visit at any time, so we can see the home as it really is. They make all the family feel at home."
Jude S • Daughter of Resident
"My mum has Parkinson's disease and it is important she has her medication at set times throughout the day. The staff are excellent at giving mum her medication at the correct times… I am always pleased and confident with the care she has been given."
J E • Daughter of Resident
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